Marketing

Lab 20 modules200 tactics

01 Strategy & Objectives

  1. 01.01 North Star Metric Pick one metric that captures the value customers get, and align every team around it.
  2. 01.02 Jobs-to-Be-Done Map Map what customers are trying to get done to what your product does, and find the gaps.
  3. 01.03 Category Design & Reframe Create or reframe a market category so buyers judge you on criteria where you win.
  4. 01.04 Strategic Narrative A company story that explains a market shift and shows why your approach fits what comes next.
  5. 01.05 Moat & Defensibility Story Explain why your competitive advantages last and why a well-funded rival cannot simply copy you.
  6. 01.06 RICE / ICE Prioritization Score initiatives on Reach, Impact, Confidence, and Effort (or Impact, Confidence, Ease) to rank a backlog.

02 Market Research & Segmentation

  1. 02.01 Qualitative Interviews & 5 Whys Run customer interviews with the 5 Whys technique to find the real reasons behind decisions.
  2. 02.02 Conjoint Analysis & Feature Trade-Offs Use conjoint analysis to learn which features customers value most and what they will pay for them.
  3. 02.03 RFM Behavioral Segments Group customers by how recently, how often, and how much they buy, then market to each group differently.
  4. 02.04 Intent Mining from Search & Forums Study search queries and forum posts to learn what buyers want, compare, and complain about.
  5. 02.05 TAM / SAM / SOM Market Sizing Estimate your total, serviceable, and obtainable market to ground planning in realistic numbers.
  6. 02.06 Journey Stage Mapping Map every customer touchpoint from first awareness to referral to find where people stall or drop off.

03 Positioning & Brand

  1. 03.01 Positioning A/B Tests Testing different positioning angles with real prospects to see which framing works best.
  2. 03.02 Value Proposition Hierarchy Ranking your benefits into one main promise, a few pillars, and proof points so every team says the same thing.
  3. 03.03 Category Entry Points Mapping the situations that make buyers think of your category, and linking your brand to them.
  4. 03.04 Brand Archetypes Using a small set of character types to give a brand a consistent personality.
  5. 03.05 Distinctive Brand Assets Building colors, shapes, sounds, and characters that identify your brand without the name.
  6. 03.06 Naming & Tagline Tests Testing brand names and taglines for recall, clarity, and availability before committing.
  7. 03.07 Visual Identity Guardrails Writing the rules that keep your brand looking the same across every channel and team.
  8. 03.08 Brand Mascot & Character Creating a brand character that people recognize and remember.

04 Product & Packaging

  1. 04.01 Freemium Tiering Offer a permanent free plan that drives adoption, with clear reasons to upgrade as usage grows.
  2. 04.02 Bundle & Unbundle Strategy Combine features into packages or split them apart to match what each customer segment will pay for.
  3. 04.03 Feature Gating Restrict features by plan so customers upgrade when they need more, while the base plan stays useful.
  4. 04.04 Limited Drops & Editions Release products in limited quantities or time windows to create urgency and attention.
  5. 04.05 Starter Kits & Samples Offer a small, low-risk first experience of the product so customers can judge it before buying.
  6. 04.06 Packaging as Media & QR Codes Use product packaging and QR codes to connect buyers to setup guides, registration, reviews, and refills.

05 Pricing & Offers

  1. 05.01 Anchoring & Decoy Pricing Use a reference price and a weaker option to steer buyers toward the plan you want them to pick.
  2. 05.02 Charm Pricing (.99 / .97) Set prices just below a round number so they read as lower and signal value.
  3. 05.03 Good-Better-Best Tiers Offer three pricing tiers so each type of buyer has a clear fit and a reason to upgrade.
  4. 05.04 Dynamic Demand Pricing Change prices based on demand signals to fill capacity and earn more when supply is tight.
  5. 05.05 Geographic Pricing Set prices by region to match local purchasing power and competition.
  6. 05.06 Bundled Discounts Sell related products together at a lower combined price to raise average order value.
  7. 05.07 Subscribe & Save Offer a small discount for automatic repeat orders to build recurring revenue.
  8. 05.08 Free Shipping Threshold Offer free shipping above a set order value to raise average order value.
  9. 05.09 Risk Reversal & Guarantees Use guarantees and trials to move purchase risk from the buyer to the seller.
  10. 05.10 Buy Now, Pay Later Offer installment payments so higher-priced items feel easier to buy.
  1. 06.01 TOFU/MOFU/BOFU Campaign Structure Organize paid campaigns by funnel stage so the message matches how ready the buyer is.
  2. 06.02 Creative Matrix Testing Test ad parts such as hooks, visuals, CTAs, and formats one at a time to find what drives results.
  3. 06.03 Broad Targeting + Algorithmic Bidding Give the ad platform a wide audience and a clear conversion goal, and let its bidding find the buyers.
  4. 06.04 Lookalike Audiences Build lookalike audiences from your best customers to find new people who resemble them.
  5. 06.05 Sequential Remarketing Show past visitors a planned series of ads that changes based on how recently and how deeply they engaged.
  6. 06.06 Whitelisted UGC Ads Run paid ads from a creator's account, with their permission, so the ad shows their name and profile.
  7. 06.07 Lead Magnet to Tripwire Funnel Turn cold traffic into buyers with a free offer followed by a low-priced product.
  8. 06.08 Seasonal & Event Hijacks Time paid campaigns to holidays, events, and cultural moments people are already paying attention to.
  9. 06.09 Geographic Bid Modifiers Shift ad spend toward the locations where it performs best and away from where it does not.
  10. 06.10 Dayparting Schedule ads by hour and day so spend runs when your audience converts.
  11. 06.11 Holdout & Incrementality Testing Measure how many conversions your ads actually cause by keeping a control group from seeing them.
  12. 06.12 Cross-Channel Sequencing Plan ad messages across platforms so each touchpoint builds on the last one.
  13. 06.13 Native Lead Forms Capture leads inside Meta, LinkedIn, TikTok, and Google ads without sending people to a landing page.
  14. 06.14 Programmatic Native Advertising Buy content-style ad placements across publisher sites through native networks and DSPs.

07 SEO & Content

  1. 07.01 Topic Clusters & Pillar Pages Organize content into a broad pillar page and linked subtopic pages to show depth on a subject.
  2. 07.02 Programmatic SEO Generate many useful pages from structured data and a template, one page per specific search.
  3. 07.03 Entity-Based Internal Linking Plan internal links around how your topics relate so search engines and readers can follow your site's structure.
  4. 07.04 Schema Markup & Rich Results Add structured data so search engines understand your pages and can show them as rich results.
  5. 07.05 Content Refresh Cycles Update aging pages on a schedule to recover lost rankings instead of only publishing new content.
  6. 07.06 Pain-Claim-Gain Content Formula A repeatable structure: name the reader's problem, state what is possible, then prove it.
  7. 07.07 POV Thought Leadership Publish clear, evidence-backed opinions that readers have not seen elsewhere.
  8. 07.08 Data Studies for Link Building Publish original research that journalists and writers cite and link to as a source.
  9. 07.09 Glossary & Academy Content Hubs Build a glossary or course hub that answers the basic questions in your field and leads readers to your product.
  10. 07.10 UGC & Q&A Harvesting Collect real questions from forums, support, and sales calls and turn them into content that answers them.
  11. 07.11 E-E-A-T Signals Show experience, expertise, authority, and trust on your pages so readers and search engines can judge your content.
  12. 07.12 Video SEO & Chapters Use chapters, clear metadata, transcripts, and structured data so videos can be found in search.

08 Social & Community

  1. 08.01 Content Repurposing Flywheel A repeatable process for turning one core piece of content into many platform-specific posts.
  2. 08.02 Trend-Jacking Rules Rules for deciding which social trends to join, how fast to move, and when to stay out.
  3. 08.03 Duets & Remixes Using TikTok Duets and Instagram Remix to respond to existing videos instead of starting from scratch.
  4. 08.04 Localized Memes Meme content built on references specific to one city, industry, or community.
  5. 08.05 Challenge Campaign Formats Social challenges that ask your audience to make and share content around one simple prompt.
  6. 08.06 Live Streaming + Timed Offers Pairing live video with an offer that is only valid during the broadcast.
  7. 08.07 Social Proof Carousels Carousel posts that collect testimonials, results, and reviews into one swipeable post.
  8. 08.08 Employee Advocacy Helping employees share company content and their own expertise from their personal accounts.
  9. 08.09 Ask Me Anything (AMA) Sessions Live Q&A sessions where a founder or expert answers open questions from the community.
  10. 08.10 Reddit & Discord Presence Building a helpful, transparent presence on Reddit and Discord, where overt marketing is rejected.
  11. 08.11 Social Listening Loops Monitoring public conversations about your brand, competitors, and market, and turning what you find into action.
  12. 08.12 DM Funnel Scripts Structured direct message conversations that qualify leads and move them toward a sale.

09 Influencer & Partnerships

  1. 09.01 Product Seeding Send free product to well-matched creators, with no obligation to post, to earn honest content.
  2. 09.02 Affiliate Codes & UTMs Track influencer sales with a unique discount code and a tagged link for each creator.
  3. 09.03 Whitelisting & Licensing Run paid ads from a creator's account, with their permission, so the ad carries their name and face.
  4. 09.04 Co-Branded Drops Release a limited-edition product with a partner brand or creator to reach both audiences at once.
  5. 09.05 Expert & KOL Endorsements Get recognized experts to vouch for your product so skeptical buyers trust it.
  6. 09.06 Marketplace Bundles Sell a bundle with a complementary brand on a marketplace to raise order value and reach new buyers.
  7. 09.07 Joint Webinars & Lives Co-host a live session with a complementary brand so both audiences register and you share the leads.
  8. 09.08 Brand Swaps Trade promotion with a non-competing brand so each of you reaches the other's audience.

10 Virality & Referrals

  1. 10.01 Double-Sided Rewards A referral program that rewards both the person who refers and the friend who joins.
  2. 10.02 Milestone Waitlists A pre-launch waitlist where people earn rewards or move up by referring friends.
  3. 10.03 Feature-Unlock Invites Users unlock extra features or limits by inviting friends.
  4. 10.04 Social Unlock Walls Giving access to content, a discount, or a feature in exchange for a social share.
  5. 10.05 Leaderboards & Streaks Leaderboards and activity streaks that build habits and give users something to share.
  6. 10.06 Gifting Features Built-in ways for users to give your product to someone else.
  7. 10.07 Shareable Templates Templates users customize and share, so recipients discover the product by using it.
  8. 10.08 Powered-By Watermark Product branding on the things users make, so every output points back to your product.

11 Conversion & UX/CRO

  1. 11.01 Message-Market Match Make the landing page repeat the promise of the ad or email that sent the visitor.
  2. 11.02 Above-Fold Clarity Make the first screen say what you offer, who it is for, and what to do next.
  3. 11.03 One-Tap & Autofill Cut typing with one-tap sign-in, browser autofill, and pre-filled fields.
  4. 11.04 Honest Urgency & Stock Signals Show real deadlines and real stock levels to help buyers decide, without fake pressure.
  5. 11.05 Trust Badges & Density Place reviews, security marks, and guarantees where buyers hesitate.
  6. 11.06 Exit-Intent Offers Show a targeted offer when a visitor is about to leave, to recover some lost conversions.
  7. 11.07 Multi-Step Forms Split long forms into short steps with a progress indicator so more people finish.
  8. 11.08 Quiz Funnels Use a short quiz to learn what a visitor needs and recommend the right product.
  9. 11.09 Advertorial Pre-Sells Use an article-style page between the ad and the product page to warm up cold traffic.
  10. 11.10 Checkout Cross-Sells & Upsells Offer related items or upgrades during checkout to raise order value without slowing the purchase.
  11. 11.11 Post-Purchase Upsells Offer an add-on right after payment, when the customer can accept with one click.
  12. 11.12 Onsite Personalization Change site content based on who the visitor is and what they have done.
  13. 11.13 UGC & Review Widgets Show customer reviews, photos, and videos on product pages as social proof.
  14. 11.14 Sticky CTAs & Bars Keep the main call to action visible while visitors scroll.
  15. 11.15 Speed & Core Web Vitals Make pages load and respond faster to reduce bounces and meet Google's Core Web Vitals.
  16. 11.16 Accessibility Fixes Fix accessibility problems so more people can use your site and complete a purchase.

12 Lifecycle & Retention (Email/SMS/App)

  1. 12.01 Welcome Series The automated sequence sent to new subscribers or first-time customers in their first two weeks.
  2. 12.02 Cart & Browse Abandonment Automated emails and texts that bring back shoppers who left items in a cart or viewed products without buying.
  3. 12.03 Post-Purchase Education Automated messages that teach customers how to get the most from what they bought.
  4. 12.04 Replenishment Reminders Automated reminders timed to reach customers just before they run out of a consumable product.
  5. 12.05 Churn-Reason Win-Backs Win-back campaigns that address the specific reason each customer left.
  6. 12.06 Pillar Newsletter A recurring flagship newsletter with a clear angle and a fixed format that readers look forward to.
  7. 12.07 VIP & Loyalty Tiers A loyalty program with escalating membership levels that earn better rewards.
  8. 12.08 Preference Center A self-service page where subscribers choose what they receive, how often, and on which channels.
  9. 12.09 Usage Milestone Nudges Automated messages sent when a customer reaches a meaningful usage milestone.
  10. 12.10 In-App Messaging Messages shown inside the product to drive feature adoption, upgrades, and retention.
  11. 12.11 Re-Activation Offers Offers that bring back customers who have stopped buying or logging in.
  12. 12.12 NPS-Timed Referral Asks Ask for a referral right after a customer gives a high NPS score.
  13. 12.13 Review & UGC Requests Automated post-purchase requests for reviews, photos, and videos from customers.
  14. 12.14 Renewal & Dunning Ops Manage subscription renewals and recover failed payments to reduce involuntary churn.

13 Sales-Led & B2B ABM

  1. 13.01 ICP Scoring Model A scoring model that ranks accounts by how closely they match your best customers.
  2. 13.02 Tiered Account Lists Sorting target accounts into priority tiers that set how much effort each one gets.
  3. 13.03 Intent-Triggered Outreach Timing sales outreach to signals that an account is actively researching your category.
  4. 13.04 Multithreading Sequences Coordinated outreach to several people in a buying committee so a deal does not depend on one contact.
  5. 13.05 ABM Landing Pages Landing pages built for specific target accounts so the visitor sees content made for them.
  6. 13.06 Executive Gifting & Mailers Physical gifts and direct mail used to reach senior decision-makers who ignore digital outreach.
  7. 13.07 C-Suite Roundtables Small, invitation-only executive discussions that build relationships with senior buyers.
  8. 13.08 Verticalized Case Studies Industry-specific case studies that show prospects your product works in their environment.

14 Events, PR & Offline

  1. 14.01 Pitch Angles Calendar A 12-month plan of PR story angles tied to seasons, industry dates, and news cycles.
  2. 14.02 Speaking Slots Win conference speaking slots and turn them into credibility and pipeline.
  3. 14.03 Guerrilla Activations Low-budget, unexpected public stunts designed to be noticed, photographed, and shared.
  4. 14.04 Booth Theater Run a short, scheduled presentation at your trade show booth to draw a crowd and start sales conversations.
  5. 14.05 Experiential Pop-Ups Run a temporary physical brand space for launches, content, market tests, or sales.
  6. 14.06 Sponsorship + Stage Choose event sponsorships that include stage time, not just logo placement.
  7. 14.07 Rapid Newsjacking Respond quickly to breaking news with relevant expert commentary.
  8. 14.08 PRable Data Reports Publish original research with findings journalists want to cite.

15 Local & Field Marketing

  1. 15.01 Google Business Profile Optimization Set up and maintain your Google Business Profile so you show up and get chosen in local search.
  2. 15.02 Local Citations & Reviews Keep your business listings consistent across directories and collect reviews steadily.
  3. 15.03 Flyers, Door Hangers & QR Tracking Run flyer and door hanger campaigns with a tracked QR code for each area so you can measure response.
  4. 15.04 Community Sponsorships Sponsor local events and groups to build visibility, goodwill, and new customers.
  5. 15.05 Street Teams & Sampling Send trained people to hand out samples and collect leads where your customers gather.
  6. 15.06 Nextdoor Ads Advertise on Nextdoor to reach verified residents in specific neighborhoods.

16 Ecommerce & Checkout

  1. 16.01 One-Click Checkout Let returning customers buy with one button using saved payment and shipping details.
  2. 16.02 Free Returns & Exchanges Use free returns and easy exchanges to reduce purchase anxiety and keep revenue.
  3. 16.03 Size & Fit Calculators Tools on the product page that recommend a size, raising conversion and cutting returns.
  4. 16.04 Build-Your-Own Bundles Let customers pick their own set of products for a bundle discount.
  5. 16.05 Skip & Pause Subscriptions Let subscribers skip, pause, or slow down shipments instead of canceling.
  6. 16.06 Pre-Order & Back-in-Stock Capture demand for unavailable products and convert it when stock arrives.
  7. 16.07 Gift-with-Purchase Tiers Offer free gifts that grow with order value to encourage larger carts.
  8. 16.08 Shop-the-Look Modules Shoppable images of complete outfits or rooms that lead to multi-item orders.
  9. 16.09 Buy-the-Set Collections Sell curated product sets that make choosing easier and raise order value.
  10. 16.10 Tracking Page Upsells Use a branded order tracking page to show recommendations and offers after purchase.

17 Mobile/App Growth

  1. 17.01 ASO Metadata & Tests Improve app store visibility and installs by testing titles, keywords, screenshots, and icons.
  2. 17.02 Aha-Moment Onboarding Design onboarding so new users reach the product's core value as fast as possible.
  3. 17.03 Push Notification Cadences Set push notification frequency, timing, and content to bring users back without driving opt-outs.
  4. 17.04 Feature Flag Experiments Use feature flags to roll out, test, and switch off features without a new app store release.
  5. 17.05 Rating Prompts Post-Win Ask for app store ratings right after users have a good moment in your app.
  6. 17.06 Deep Linking Send users from emails, ads, and posts straight to the right screen inside your app.

18 Data, Experimentation & Analytics

  1. 18.01 North Star Dashboard Build a dashboard around the one metric that best shows customers getting value from your product.
  2. 18.02 MMM vs MTA Triangulation Compare marketing mix models, multi-touch attribution, and experiments to get a measurement you can trust.
  3. 18.03 Geo Holdouts Turn off a channel in some regions and compare results to measure what that channel actually adds.
  4. 18.04 Synthetic Controls Build a weighted blend of untreated markets to estimate what would have happened without a campaign.
  5. 18.05 Cohort & RFM Tracking Group customers by when they joined and score them on recency, frequency, and spend to guide retention.
  6. 18.06 Platform Lift Studies Use the ad platforms' built-in lift studies to measure whether ads changed behavior.
  7. 18.07 Creative Taxonomy Tag every ad creative by its attributes so you can see which attributes drive performance.
  8. 18.08 Survey-Based Brand Lift Survey people who saw your ads and people who did not to measure the effect on brand perception.
  9. 18.09 Difference-in-Differences Analysis Estimate the effect of a marketing change by comparing how a treated group and a control group changed over time.
  10. 18.10 Server-Side Conversion Tracking Send conversion events from your server to ad platforms so tracking holds up when browsers block pixels.

19 Behavioral Psychology & Messaging

  1. 19.01 Reciprocity Give something useful first, and people are more willing to give something back.
  2. 19.02 Social Proof People follow what others like them do, so show evidence that peers chose you.
  3. 19.03 Scarcity People value what is limited, so make real limits visible and specific.
  4. 19.04 Authority People trust experts, so visible credibility shortens the buying decision.
  5. 19.05 Consistency & Commitment A small first commitment makes a larger next step more likely.
  6. 19.06 Liking People say yes more often to brands and people they like.
  7. 19.07 Unity & Identity People are most open to influence from those they see as part of their own group.
  8. 19.08 Loss Aversion Losses feel stronger than equal gains, so show people what they lose by not acting.
  9. 19.09 Anchoring The first number people see becomes the reference point for every later judgment.
  10. 19.10 Framing How you present a fact changes how people respond to it.
  11. 19.11 Decoy Effect Add a weaker option to make your target option look like the clear choice.
  12. 19.12 Endowment Effect People value things more once they own them, so they are reluctant to give them up.
  13. 19.13 Zeigarnik Effect Unfinished tasks stay on people's minds, so show what is left to complete.
  14. 19.14 Goal Gradient Effect People speed up as they get closer to a goal, so show progress at every step.
  15. 19.15 Peak-End Rule People remember an experience by its best or worst moment and its ending.
  16. 19.16 Hyperbolic Discounting People prefer a smaller reward now over a bigger one later, so deliver value early.
  17. 19.17 Choice Reduction Offer fewer options so buyers can decide instead of stalling.
  18. 19.18 Temporal Reframing State a price in the smallest sensible time unit so it feels smaller.
  19. 19.19 Narrative Hero Framing Make the customer the hero of the story and position your brand as the guide.
  20. 19.20 Metaphor-Led Copy Explain an unfamiliar product by comparing it to something the reader already knows.

20 Platform-Specific Micro-plays

  1. 20.01 Meta Advantage+ Shopping Campaigns Run Meta's automated sales campaigns for e-commerce and give them enough creative to work with.
  2. 20.02 Meta Conversions API (CAPI) Send conversion events from your server to Meta so ad optimization does not depend on the browser alone.
  3. 20.03 Meta Thumb-Stop Testing Test the first seconds of your Meta ads to find openings that make people stop scrolling.
  4. 20.04 Google Performance Max Run one Google Ads campaign across Search, Shopping, Display, YouTube, Discover, Gmail, and Maps.
  5. 20.05 Google Dynamic Search Ads Use Google Dynamic Search Ads to cover relevant searches your keyword lists miss.
  6. 20.06 Google Shopping Feed Optimization Improve your Google Merchant Center product feed so products show for more relevant searches.
  7. 20.07 TikTok Spark Ads Put paid reach behind existing organic TikTok posts from your account or a creator's.
  8. 20.08 TikTok Sound-On Hooks Design TikTok ads around the opening sound, not just the opening image.
  9. 20.09 LinkedIn Conversation Ads Use LinkedIn Conversation Ads to send branching inbox messages that let B2B prospects pick their next step.
  10. 20.10 YouTube 6-Second Bumper Ads Use six-second non-skippable YouTube bumper ads to repeat one brand message cheaply.
  11. 20.11 Amazon Subscribe & Save Use Amazon Subscribe & Save to turn one-time buyers of consumable products into repeat customers.
  12. 20.12 Product Hunt Launch Orchestration Plan a Product Hunt launch so you reach early adopters on the day you go live.